Privacy Policy

1. Introduction

At Gentepoliamorosa Store, operated by Tenacious Coaching LLC, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from https://gentepoliamorosa.com (the “Site”).

2. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Identity Data: Name, last name.
• Contact Data: Email address, phone number, shipping address, and billing address.
• Order Data: Details about the artistic gifts, candles, or jewelry you have purchased.

We refer to this information as “Order Information.” We do not collect or store your full credit card numbers; all payments are processed through secure third-party gateways (Stripe and PayPal).

3. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you regarding your orders or inquiries;
• Screen our orders for potential risk or fraud;
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress/WooCommerce to power our online store. We also use Google Analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements.

6. Your Rights

If you are a resident of certain jurisdictions, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.